Red Oaks Care Community
At a Glance
The information you need to decide whether this home warrants a closer look.
Nursing homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds60
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia
- Last inspected2022-10-05
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
Families whose relatives thrive here speak warmly about staff who truly understand dementia care. They describe seeing their loved ones engaged in activities that match their abilities, from structured routines to special day trips that bring real happiness.
The eight family priority themes
- Staff warmth72
- Compassion & dignity74
- Cleanliness62
- Activities & engagement60
- Food quality58
- Healthcare60
- Management & leadership74
- Resident happiness68
What inspectors found
Inspected 2022-10-05
Is this home safe?
Is the care effective?
The Effective domain was rated Good. This domain covers whether staff have the right training and knowledge, whether care plans are thorough and up to date, whether residents have access to healthcare professionals, and whether food and nutrition are managed well. Dementia is listed as a specialism of the home, which means inspectors would expect to see evidence of specific dementia training and care planning. The published summary does not include the detail of what inspectors found within this domain.Is this home caring?
The Caring domain was rated Good. This domain covers the warmth and kindness of staff interactions, whether residents are treated with dignity and respect, whether privacy is maintained, and whether people are supported to remain as independent as possible. The published inspection summary does not include direct quotes from residents or relatives, or specific observations of staff behaviour. The Good rating indicates inspectors were satisfied with what they saw and heard.Is the home responsive?
The Responsive domain was rated Good. This domain covers whether care is tailored to individual needs, whether there are meaningful activities, whether complaints are handled well, and whether end-of-life care is planned thoughtfully. The home lists dementia as a specialism, which raises the expectation that activities are adapted for people at different stages of cognitive decline, not only group sessions that some residents cannot engage with. The published summary does not provide detail on the activities programme or on how individual preferences shape day-to-day life.Is the home well-led?
The Well-led domain was rated Good. The inspection report names both a registered manager (Miss Jeanette Spencer) and a nominated individual (Mrs Amy Rebecca Tomlinson). A named, registered manager is a positive baseline; homes where leadership is absent or frequently changing tend to show deteriorating quality across other domains. The overall improvement from Requires Improvement to Good reflects positively on leadership, as managers are responsible for driving that kind of change. The published summary does not describe the management culture or staff experience in detail.
Source: CQC inspection report →
What the evidence base says
The home cares for adults both under and over 65, with particular experience in dementia care. Staff work to create structured days with activities designed for different stages of dementia. Some families feel the team truly understands how to engage residents meaningfully, though experiences vary. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Red Oaks Care Community scores 72 out of 100. The Good ratings in caring, responsiveness, and leadership give confidence, but the Requires Improvement in safety pulls the score down and means there are specific things you need to check before deciding.
Homes in East Midlands typically score 68–82.The three-lens summary
What families tell us
Families whose relatives thrive here speak warmly about staff who truly understand dementia care. They describe seeing their loved ones engaged in activities that match their abilities, from structured routines to special day trips that bring real happiness.
What inspectors have recorded
The care team's dedication shines through in how they connect with individual residents, with families noting visible improvements in their loved ones' emotional wellbeing. Yet some families have faced worrying gaps in health monitoring and medication management that resulted in hospital admissions.
How it sits against good practice
Visiting Red Oaks and asking detailed questions about their care standards will help you understand whether this is the right place for your family.
Worth a visit
Red Oaks Care Community, at 116 Clipstone Road West in Mansfield, was inspected in August 2022 and received an overall rating of Good. This is an improvement from its previous rating of Requires Improvement, which matters: a home that has moved in the right direction shows it can identify problems and act on them. Four of the five inspection domains, covering what staff know, how kind they are, whether your parent will have a life here, and whether someone is in charge who cares, were all rated Good. The important caveat is that the Safe domain was rated Requires Improvement. This is the domain that covers staffing, medicines, and protection from harm, and it was not resolved to Good at the time of this inspection. The published report extract does not explain which specific issue caused this rating, so you cannot assume it is minor. Before making a decision, ask the manager directly: what did the inspector find in the Safe domain, what was done to address it, and can you see evidence of that improvement? The July 2023 monitoring review did not trigger a reassessment, which is a positive signal, but it is not the same as a new inspection confirming the problem is fixed.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Red Oaks Care Community measures up against the other homes you’re considering. Free account.
In Their Own Words
How Red Oaks Care Community describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Dedicated dementia care where families experience both devotion and concern
Dedicated nursing home Support in Mansfield
Red Oaks Care Community in Mansfield creates meaningful moments for residents living with dementia through tailored activities and genuine staff relationships. While some families describe transformative care that brings their loved ones joy, others have encountered serious care concerns that families should carefully consider.
Who they care for
The home cares for adults both under and over 65, with particular experience in dementia care.
Staff work to create structured days with activities designed for different stages of dementia. Some families feel the team truly understands how to engage residents meaningfully, though experiences vary.
“Visiting Red Oaks and asking detailed questions about their care standards will help you understand whether this is the right place for your family.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Red Oaks Care Community scores 72 out of 100. The Good ratings in caring, responsiveness, and leadership give confidence, but the Requires Improvement in safety pulls the score down and means there are specific things you need to check before deciding.
Homes in East Midlands typically score 68–82.The three-lens summary
What families tell us
Families whose relatives thrive here speak warmly about staff who truly understand dementia care. They describe seeing their loved ones engaged in activities that match their abilities, from structured routines to special day trips that bring real happiness.
What inspectors have recorded
The care team's dedication shines through in how they connect with individual residents, with families noting visible improvements in their loved ones' emotional wellbeing. Yet some families have faced worrying gaps in health monitoring and medication management that resulted in hospital admissions.
How it sits against good practice
Visiting Red Oaks and asking detailed questions about their care standards will help you understand whether this is the right place for your family.
Worth a visit
Red Oaks Care Community, at 116 Clipstone Road West in Mansfield, was inspected in August 2022 and received an overall rating of Good. This is an improvement from its previous rating of Requires Improvement, which matters: a home that has moved in the right direction shows it can identify problems and act on them. Four of the five inspection domains, covering what staff know, how kind they are, whether your parent will have a life here, and whether someone is in charge who cares, were all rated Good. The important caveat is that the Safe domain was rated Requires Improvement. This is the domain that covers staffing, medicines, and protection from harm, and it was not resolved to Good at the time of this inspection. The published report extract does not explain which specific issue caused this rating, so you cannot assume it is minor. Before making a decision, ask the manager directly: what did the inspector find in the Safe domain, what was done to address it, and can you see evidence of that improvement? The July 2023 monitoring review did not trigger a reassessment, which is a positive signal, but it is not the same as a new inspection confirming the problem is fixed.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Red Oaks Care Community measures up against the other homes you’re considering. Free account.
In Their Own Words
How Red Oaks Care Community describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Dedicated dementia care where families experience both devotion and concern
Dedicated nursing home Support in Mansfield
Red Oaks Care Community in Mansfield creates meaningful moments for residents living with dementia through tailored activities and genuine staff relationships. While some families describe transformative care that brings their loved ones joy, others have encountered serious care concerns that families should carefully consider.
Who they care for
The home cares for adults both under and over 65, with particular experience in dementia care.
Staff work to create structured days with activities designed for different stages of dementia. Some families feel the team truly understands how to engage residents meaningfully, though experiences vary.
Management & ethos
The care team's dedication shines through in how they connect with individual residents, with families noting visible improvements in their loved ones' emotional wellbeing. Yet some families have faced worrying gaps in health monitoring and medication management that resulted in hospital admissions.
The home & environment
The kitchen prepares home-cooked meals fresh each day, with families consistently praising the food as both delicious and nutritious. However, experiences of the care environment itself vary significantly — while some find the furnishings and rooms excellent, others have encountered concerning cleanliness issues.
“Visiting Red Oaks and asking detailed questions about their care standards will help you understand whether this is the right place for your family.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
